Do you lose more dealers than your competitors? Find out.
Posted On: September 12, 2022
89% of HVAC dealers stick with the same supplier each year according to a HARDI study. How do you stack up? Where are those other 11% of dealers going and, more importantly, why? If you had to guess, what would you put your money on for the cause(s) of this switch? A. Location B. Price [...]
K.I.S.S. Retention Strategy
Posted On: August 10, 2022
Customer retention is more important now than ever so what does it mean and how can you get your sales team and leadership to place a higher priority on the tactics you define as part of your customer retention strategy? It is a collection of activities that a distributor defines and implements that are best [...]